Important Information
The brochure above is a PDF that will hopefully help answer some of your questions.
In order to meet your campus dining needs, we have designed the following meal plans for the 2012-2013 academic year.
A Plan For You!
Campus Dining Meal Plans
In order to meet your campus dining needs, we have designed the following meal plans for the 2012-2013 academic year.
 |
RESIDENT PLANS
|
 |
Resident Dining Meal Plans
THINK OF IT AS A 'DEBIT' CARD
Our Dining Classics meal plan offerings provide the ultimate in convenience. All you need is a paid meal plan and your student ID, and you have the freedom to dine anywhere on campus, anytime you want. Except for the Hillside and Susquehanna communities, every resident student is required to have a meal plan on campus, which is made up of two components:
-OPERATING EXPENSE
-SPENDING MONEY
OPERATING EXPENSE is the once-per-semester flat fee paid by each resident student for the expenses to keep our facilities open and serving you. These include expenses such as labor, utilities and supplies. This amount is not credited to the plan for food purchases. The amount for the operating expense is $1,314.
SPENDING MONEY is the money students use to pay for food. For example, a burger at McDonald's might cost $3.99, whereas a burger in any of our Resident Dining facilities is priced at only about $1.05. Spending money will vary by plan. The larger the meal plan, the more spending money. There is no difference in the type of food or where you can eat based upon the plan you choose.
Since the money to operate our resident facilities for the semester has already been paid, students have a balance on their cards that is 100% spending money. It's just like a 'debit' card. Students pay Resident Dining prices only for what they eat when dining in one of our resident locations. The program's flexibility allows for students to add money any time the balance gets low, either in person at our meal plan office, via telephone, by postal mail or through Online Access Sign In.
Unlike traditional meal plans, there are no lost meals, no limits on how often or when you can dine, as long as there are available funds on the meal plan. You can eat twice a day, or eight times per day, you can spend $5 per day or $25 per day. . . it's your choice. Since we have facilities on campus open from 7:30am-1:00am, you have plenty of options and times available for dining.
Resident Dining & Retail Dining
Resident Dining facilities can offer Resident Dining Pricing because the students who dine in Resident dining halls by utilizing their meal plan have already paid the operating expense when they purchased the plan. Retail Dining locations like our Chenango Room, Einstein Bros Bagels, and Jazzman's Cafes offer food at full retail prices. Items sold in our Nite Owl Cafes, Diner and Convenience Stores are also priced at full retail.
While these retail facilities offer many additional dining choices, students on any meal plan will pay full retail prices. Resident meal plan students receive a 10% discount in the Food Court and at Food Court Nite Services. Since foods in Resident Dining facilities are offered at Resident Dining Pricing, and since dining in one of the retail locations on campus is at full Retail price, it is in the best interests of students on Resident meal plans to dine more often in one of our resident dining facilities.
Resident Dining Facilities
-Appalachian Dining Center
-College-in-the-Woods Dining Center
-Hinman Dining Center
-Chenango Champlain Collegiate Center
Retail Dining Facilities
-Jazzman's Cafe Library Tower
-The Chenango Room
-Einstein Bros Bagels
-Jazzman's Cafe Academic B
-The Woods Diner at CIW
-The Nite Owl Cafes at Hinman, Appalachian, and Chenango Champlain Collegiate Center
-The Events Center Cafe
-Concessions
-ITC Coffee Kiosk
-Jazzman's Downtown
-Cafe Tillman
Additional Services and Lost Card Information
Additional Services
In addition to dining on campus, Sodexo Campus Services provides catering services and a full-time registered dietitian. Our catering services work with student groups to cater special events, and can also deliver birthday cakes, balloons or other surprises for that special someone. Catering may be reached at 777-2925. Our Dietitian is available for nutrition counseling, and works with our Executive Chef to provide a wide-range of healthy options. Our registered dietitian may be reached by email at aschmidt@BUdining.com .
Studying Abroad
If you are planning to study abroad for a semester, you must notify the office of Overseas Academic Programs before you leave and fill out a form to be sent to the Meal Plan Office to secure your carryover balance.
If You Lose Your Card
Lost or stolen cards should be reported immediately to the Meal Plan Office at 777-6000, any Dining Services Manager, the Registrars Office at 777-6088, or University Police at 777-2393. Accounts may also be frozen by visiting our website and proceeding to the Online Account Sign In. To replace a lost or stolen ID card, contact the ID Office. If you find your ID card and have not obtained a new ID card, you must come to the the Meal Plan Office in person with the ID card to reactivate it. University Police are available 24 hours a day. The Meal Plan Office is open 11:30am-2:30pm Monday through Friday during the academic year and as posted during school breaks.
Unauthorized Use & Customer Liability
The customer's liability for unauthorized use of a Dining Card will not exceed $50 provided the customer has reported the loss or theft of the card within 24 hours. Should the customer fail to provide proper notice of the loss or theft, the customer liability may be as high as $150.
Refunds
Refunds of Resident Dining plans are permitted only under one of the following circumstances:
1. A student withdraws from the University
2. A student obtains a medical exemption with agreement from the Dining Services dietitian and the University physician.
The amount of refund is a percentage of the total price paid for that semester, determined according to a prorated weekly schedule. The same prorated percentage is applied to both the operating expense component and the spending money component. An eligible student will receive the appropriate refund, provided the amount of the funding in his or her
account is equal to or greater than the anticipated refund. For the purpose of prorating refunds, weekly increments are used. Students whose dining plan has been in use for any part of a week will be charged for the full week. The refund will be prorated according to the following schedule:
| Week Refund |
Week Refund | ||
| 1 . . . . . . . . . . . . . . . 85% 2 . . . . . . . . . . . . . . . 75% 3 . . . . . . . . . . . . . . . 65% 4 . . . . . . . . . . . . . . . 55% 5 . . . . . . . . . . . . . . . 45% |
6 . . . . . . . . . . . . . . . 35% 7 . . . . . . . . . . . . . . . 25% 8 . . . . . . . . . . . . . . . 15% 9 . . . . . . . . . . . . . . . 10% 10 . . . . . . . . . . . . . . . 0% |
Additional spending money deposits made to a student's account before the ninth week of the semester will be refunded in accordance with the prorated refund schedule above. Students who advance register but do not attend the University, will receive a full refund of their dining plan payment.
-No refunds are permitted after the ninth week of the semester.
-No refund can be made, under any circumstances or at any time, of any part of the spending money balance transferred forward from the previous semester.
Due to New York State tax laws, no refund will be provided to students who have excess spending money in their account after the ninth week of the semester, when they graduate, or leave the University for any reason.
PLEASE NOTE: Dining plan procedure and policy interpretation is subject to change under recommendations to the University Administration by the Contract Dining Committee and Dining Services. The policies and procedures presented here is offered as information and is not to be considered as a contract of any kind. Detailed information on any dining plans, policies regarding carryover and refunds, can be obtained by contacting the Meal Plan Office at 607-777-6000
or toll-free at 888-858-9167 or by fax at 607-777-6434. Information may also be obtained at the Office of Vendor Relations.